Potential customers frequently compare contractors based on their online reputation. If your online reviews are positive, people will choose you over others.
Hence, collecting customer reviews is essential for contractors to stand out in a competitive market. By the time clients reach out to your business, they’ve likely already formed an opinion based on online reviews.
To ensure they see positive information, you need to be proactive. You can buy Google 5 star reviews to boost your reputation quickly. However, it is important to ask your clients to leave a review after work completion.
So, how can you encourage more customers to leave 5-star reviews? As simply asking for a review isn’t enough. Thus, to maximize the impact of your request, you need to approach it strategically.
In this blog, we will tell you how you can grow your contactor business and get Google reviews from your clients to increase your local search ranking. Let’s start!
The Right Way To Ask For A Five-Star Google Review For Contractors
A strong rating (like 4.5 stars) is a powerful signal of reliability. Even if you get a few negative reviews, remember that everyone makes mistakes. What matters most is that the majority of your reviews are positive.
Positive reviews make a huge difference in attracting new customers. If you want to get more Google reviews, you should ask your customers for reviews at different times during their experience with you.
But when and how will you ask to make your request more impactful? Here is how to do it right away and get more 5-star Google reviews as a contractor.
1. Request Reviews During The Project Lifecycle
You may request a review from a client at the different project stages even when the work is still on. For example, while remodeling your client’s kitchen, you can ask for a review of the cabinets and countertops work that you have done.
That way, the client can give ideas on the progress and quality of your work while it’s still fresh in their mind. That will keep the clients engaged and will also give you an opportunity to address any issues early on.
You can say, “I’m glad you like the new cabinets! If you’re happy with how things are going so far, could you take a moment to share your thoughts in a Google review?”
2. Solicit A Google Review At Project Completion
Project completion is a pivotal moment for both you and your clients. It’s a time of satisfaction and celebration. And, this is the ideal time to ask for a review.
As an example, a great time to ask for a review is when you have finished installing a new deck for a customer and he seems satisfied with the result. Clients will surely leave a review when they’re pleased with the final outcome.
You might simply state, “We are thrilled that you love your new deck. If you could take a few minutes to leave us a Google review, it would really help us out and let others know about your experience.”
You can also create a personalized thank-you card or handout that includes your Google review link. It provides your clients with a convenient way to share their feedback at their leisure.
3. Personalize Your Review Request Approach
You must personalize your request to show clients that you value their individual feedback. If you painted a client’s living room, you can refer to some of the specific details in your request.
You can say “I hope you are enjoying the newly painted living room. Would you mind sharing your experience by leaving a Google review? Your feedback on the color and the quality of the work would be especially helpful to future clients.”
This approach makes the request feel more genuine and connected to their specific project. It will definitely increase the likelihood of a positive response.
4. Leverage Social Media For Review Solicitation
Social media is a powerful avenue to reach out to the customers and to ask for reviews. If you have recently finished a remodeling of a garden then you can post before-and-after pictures on your Facebook or Instagram page.
Add a caption something like: “We just completed this beautiful garden for our client! If you have had a good experience with us, we’d love it if you could leave a Google review.”
You may consider using phrases like “Did you enjoy working with us? Leave a review!” or “How did we do? Let us know by leaving a review!” to encourage participation.
This tactic will help you reach a wider audience and will also encourage past clients to leave reviews as they see your request on their social feeds.
5. Ask Clients For Reviews Through E-Mails
You can follow up with an email after the project is completed in which you ask for a review.
For example, after finishing a roofing job, you can send an email- “Thank you for selecting us for your roofing project! If you could take just a minute to leave us a review on Google, we’d be ever so grateful.”
An email makes it very convenient for clients to leave reviews at whatever time they want and keeps your request organized and professional.
6. Utilize Media Management Tools To Request Reviews
Media management tools make the process of review requests smoother and simpler. These tools can help you schedule posts that ask for reviews across different platforms.
You can also set up a campaign which will automatically send out a review request upon the completion of a project. A campaign can be drafted like-
“After we complete a project, our media management tool sends a thank you email with a review request and a direct link to our Google review page. We appreciate your feedback!”
This allows for every client to receive a timely and professional invitation to provide feedback. Most of the tools help to streamline this process and maintain follow up.
Conclusion
In this digital era, a client has already formed an opinion about your business even before they contact you. They research about your business and get your feedback through the Google reviews.
Reviews play a huge role in shaping their first impression of you as a contractor. That is why it is important for you to be proactive in asking for reviews from clients.
You can buy Trustpilot reviews to quickly build your reputation in this competitive market of contractors. Apart from this, ask for 5-star Google reviews from happy clients to make the most lasting impact.
Make it easy for clients to leave feedback, and their reviews will help your business grow!
